Whether there are individual cases of excuse making, excuse making limited to a particular team or group, or excuse making as part of the culture, nothing can stunt the growth of sales and improvement like excuse making.
As long as excuse making continues, change does not take place. As long as salespeople can blame others, they don’t take responsibility for their results. Until they take responsibility for their results, they can’t ask themselves what they could have done differently. Until they ask what they could have done differently, nothing will change the next time they are in a similar sales scenario.
We can help identify the amount, frequency, type and source of excuse making so that you can understand it and put a stop to it.