The Account Manager

Explanation: The Account Manager is a salesperson whose skills revolve around maintaining business at an account.  This individual can be expected to excel at customer service but is not as likely to grow the account as the closely related Farmer is.  This skill set features the following Positive Trait when the Account Manager is a Star:

Develops Bonding and Rapport

This skill set features the following Negative Trait when the Account Manager is not a Star:

Lacks Killer Instinct
Non Supportive Buy Cycle
Need for Approval
Difficulty Recovering from Rejection
Won’t Prospect